Last updated: October 2026
As BotBridge India machines are built and configured to order, returns and cancellations are handled on a case-by-case basis in line with the terms agreed at the time of quotation and purchase.
If a machine arrives damaged or with a manufacturing defect, please contact our support team within 7 days of delivery with photos and your order details. We will arrange an inspection, repair, or replacement as applicable.
All BotBridge India products are covered by a manufacturer warranty against defects in materials and workmanship, as specified on each product's technical specification sheet. Warranty does not cover damage from misuse, unauthorized modification, or normal wear and tear.
Order cancellation requests must be raised before dispatch. Once a machine has entered production or been dispatched, cancellation may not be possible or may be subject to applicable charges.
Contact our support team at info@botbridgeindia.com or +91 74338 81881 with your order details to begin the return, replacement, or warranty claim process.
For any questions about this Return Policy, please contact BotBridge India, Ahmedabad, Gujarat – 382445, India, or email info@botbridgeindia.com.
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